Cancellation and Refund Policy
Due to the custom nature of legacy capsule production:
Cancellations within 48 hours of booking may receive a full refund, minus transaction fees.
Cancellations after 48 hours or once filming is scheduled are non-refundable.
In exceptional circumstances (medical emergencies, bereavement), we may offer credits for future rescheduling on a case-by-case basis.
In case of technical failure on our end, a full refund or re-shoot will be offered at no extra cost.