Cancellation and Refund Policy

Due to the custom nature of legacy capsule production:

  • Cancellations within 48 hours of booking may receive a full refund, minus transaction fees.

  • Cancellations after 48 hours or once filming is scheduled are non-refundable.

  • In exceptional circumstances (medical emergencies, bereavement), we may offer credits for future rescheduling on a case-by-case basis.

  • In case of technical failure on our end, a full refund or re-shoot will be offered at no extra cost.